Delays to outpatient clinic appointments - CBS Statement

15 October 2020

Our members confirm that they have been seeing significant delays for outpatient clinic appointments across the country compared to pre- Covid times. They report strenuous efforts being made to create extra clinics and extra clinical capacity in order to cope with both the backlog and an increased demand which has built up. In some cases these efforts also involve new ways of working including telephone and video clinics but there is inevitably an element of clinical prioritisation which is needed to ensure that patients who need care most urgently receive it. These new ways of conducting clinical care are inevitably throwing up some new challenges and the CBS has been working with its members to optimise the benefits of these developments whilst ensuring safe, effective and timely consultations in a clinically acceptable manner and the impression is that these may be beginning to have a positive effect.

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