Privacy Policy
This Privacy Policy explains how CBS (“we,” “our,” or “us”) collects, uses, and protects the personal data you provide when you use our website and services.
Topics
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- Your data protection rights
- Cookies and how we use them
- Privacy policies of other websites
- Changes to our Privacy Policy
- How to contact us
- How to contact the relevant authority
What data do we collect?
CBS may collect the following personal information:
- Name, preferred salutation, gender
- Email address, mobile phone number
- Date of birth, postal code, street address
- Employer, trust, or organization details (including date started, job title, employment type, and professional identifiers such as GMC number)
- Professional affiliations (private hospitals, academic positions, Royal College, trade union membership, specialty associations, indemnity providers)
Certain data, such as trade union membership, may be considered special category data under GDPR. We only process this information where a lawful basis applies (see Reference below).
How do we collect your data?
We collect data when you:
- Complete an application or contact form on our website
- Voluntarily participate in a survey or provide feedback
- Interact with our website through cookies
- Share your information at partnership events/conferences/webinar/projects
If you complete an anonymised survey, responses are stored for a maximum of five years for research purposes. They are then deleted, and you will not be contacted for marketing unless you have explicitly opted in.
How will we use your data?
CBS collects your data to:
- Process membership requests and manage accounts
- Provide updates on membership initiatives, working conditions, and services
- Send you information about CBS services and offers (if you have opted in)
We will never share your personal data with partner companies without your explicit consent. If you choose to use a partner service, you will find their contact details on our website.
How do we store your data?
Your data is securely stored in our CRM system (HubSpot) on servers located within the EU.
- Membership data is kept for the duration of your membership.
- After membership ends, we retain your data for ten years before securely deleting it.
Marketing
CBS may send you information about our services and selected partners, including but not limited to:
- Servicesure Autocentres
- Chase de Vere
- Ballards Accountancy
- MBA Programme
- WPA Healthcare
- Indigo Indemnity
- Surgical Skills
- Surgery International
You can opt out of marketing communications at any time by emailing admin@cbsgb.co.uk.
Your data protection rights
You are entitled to the following under data protection law:
- Right of access – Request copies of your personal data (a small fee may apply).
- Right to rectification – Request corrections to inaccurate or incomplete data.
- Right to erasure – Request deletion of your data, under certain conditions.
- Right to restrict processing – Request limits on how your data is processed.
- Right to object – Object to data processing in certain circumstances.
- Right to data portability – Request transfer of your data to another organization or directly to you.
We will respond to your request within one month. To exercise these rights, email us at admin@cbsgb.co.uk.
Cookies and how we use them
What are cookies?
Cookies are small text files placed on your device to collect information about website usage and preferences.
How we use cookies
CBS uses cookies to:
- Keep you signed in
- Understand how you use our website
- Track how you arrived at our website from other sources
Types of cookies we use
- Functionality cookies – Remember your preferences (e.g., language, location).
- Advertising cookies – Collect information about browsing behavior. We may share limited data with advertising partners so that you see relevant ads on other websites.
Managing cookies
You can set your browser to block or delete cookies. However, some website features may not function properly if cookies are disabled.
For more details, visit allaboutcookies.org.
Privacy policies of other websites
Our website contains links to third-party websites. Our privacy policy applies only to CBS, so we encourage you to read the privacy policies of those websites.
Changes to our Privacy Policy
We regularly review and update our Privacy Policy. Updates will be posted on this page.
Last updated: September 2025
How to contact us
If you have any questions about this Privacy Policy, the data we hold, or if you wish to exercise your rights, please contact us:
📧 admin@cbsgb.co.uk
How to contact the relevant authority
If you wish to report a concern or feel your issue has not been resolved, you may contact the UK Information Commissioner’s Office (ICO):
📞 0303 123 1113
Reference
Certain personal data (e.g., trade union membership) is categorized as special category data under GDPR. CBS processes this data lawfully under Article 6(1) of GDPR where:
- You have given consent, or
- Processing is necessary to protect your vital interests.